top of page
Search

Why We Built the KLCB Sunlight Campaign in Lake Como

If you’ve ever reported a problem in Lake Como—called 911, filed a MyFW request, talked to Code or trash services—and then wondered what happened next? You’re not alone. Too often, residents are left guessing: Did anyone see this? Is someone working on it? Why does this problem keep coming back?


The KLCB Sunlight Campaign was built to change that.




Download the Sunlight Tools for Lake Como

Sunlight Campaign Flyer (PDF) 


Quick overview + QR code to submit a report. 




Sunlight Campaign Image


For posting on social media, group chats, and text threads.

 




Resident Explainer (PDF) 


Plain-language explainer for porch conversations and meetings. 





What is the KLCB Sunlight Campaign?

Lake Como residents deserve consistent, respectful service from the City of Fort Worth teams assigned to our neighborhood. The KLCB Sunlight Campaign helps us document what’s happening on our blocks, track follow-through, and make clear patterns visible—so we can improve safety and neighborhood conditions together.

Sunlight turns individual stories into receipts, not rumors:

  • How did the system show up for you?

  • Did anything actually change on the ground?

QR Code for Lake Como Resident Safety Feedback / Retroalimentación de seguridad para residentes de Lake Como bit.ly/KLCBSunlight

Add your voice. Share your receipts.

Help us track what’s working—and what needs follow-through.


Submit your Sunlight check-in at bit.ly/KLCBSunlight after you interact with FWPD, Code, Environmental Services, Solid Waste, or KFWB.



What Sunlight Measures

Sunlight tracks City follow-through on resident-reported quality-of-life issues on two rails:


  1. Service Experience – how the system shows up Access, respect, clarity, timeliness, communication, consistency, and coordination between departments.

  2. Outcomes – what actually changes Actions taken, time-to-result, resolution status, durability of fixes, and whether problems repeat or come right back.


In plain language: We measure how you were treated and what got fixed (or didn’t)—block by block.



Who’s Involved

Sunlight may involve interactions with multiple City teams, including:

  • Fort Worth Police Department (FWPD) – criminal activity, enforcement, public safety response.

  • Code Compliance / Neighborhood Investigations – property maintenance, nuisance conditions, dumping on private property, blight-related code violations.

  • Environmental Services / Solid Waste Services – bulk pickup, garbage/recycling service, litter/waste reduction support, and coordination on dumping-related issues.

  • Keep Fort Worth Beautiful (KFWB) – cleanup and litter-prevention programming, event-based community support.


Behind the scenes, Sunlight also connects to Fort Worth’s oversight systems:

  • CPU (inside oversight): structured reviews, data, corrective action planning.

  • OPOM (outside oversight): transparency, accountability, complaints, data, community engagement.

  • KLCB (neighborhood ground truth): resident-facing Sunlight Reports, Resolve Project case packets, MyFW escalation tracking, and WHUB storytelling.



How Sunlight Works (Residents)

  1. You interact with a City service FWPD, Code, Environmental/Solid Waste, KFWB, or another service that affects safety or conditions on your block.

  2. You submit a quick Sunlight check-in Go to bit.ly/KLCBSunlight and answer short questions about:

    • How you were treated (service experience), and

    • Whether anything changed (outcome).

  3. Your feedback joins the Sunlight dataset KLCB groups responses by patterns—not by individual names—to create:

    • Resident Safety Feedback Reports,

    • Block-level case stories through The Resolve Project, and

    • Evidence for conversations with City leadership, CPU, and OPOM.



Privacy & Trust

  • You can stay anonymous, or

  • You can share your name/contact if you want follow-up on your specific issue.

Either way, your feedback is counted in grouped data and pattern reports. We focus on conditions and systems, not blaming individual residents.



Who Runs Sunlight?

The KLCB Sunlight Campaign is managed by Keep Lake Como Beautiful (KLCB), a program of Proof of Life Community Development Corporation (PLCDC).

We do not replace 911, Code, or any City department. Our role is to:

  • Help residents document real experiences,

  • Track follow-through over time, and

  • Advocate for better standards and better outcomes in partnership with City teams.


Questions: 682.382.1224 | info@keeplakecomobeautiful.org



What Lake Como Should Be Able to Expect


Public Safety Partnership Standards summary for Lake Como – respectful narrative, real communication, crime + conditions together, shared planning, safe ways to speak up.

The KLCB Sunlight Campaign doesn’t just collect stories—it points to a basic “floor” for how public safety and City service partners should work with Lake Como. Here’s a quick snapshot of those expectations.


For resident leaders and partners: KLCB has developed full Public Safety Partnership Standards for Lake Como. Email info@keeplakecomobeautiful.org with “Sunlight Standards” in the subject line to learn more.



Comments

bottom of page